In tourism
nowadays, there already is attention for people with handicaps and
disabilities to some extent. However, there are some researched in the field of
tourism that claim that there should be a lot more attention and anticipation for
the disabled, with a lot more adaptations to them. This is described in the
concept of accessibility (McIntosh & Gillovic, 2015).
Accessibility
in tourism is described as the extent to which touristic features are
accessible to disabled people. In their article, McIntosh and Gillovic (2015)
address the fact that disabled people are often forgotten or even discriminated
in tourism. Airplanes are not suitable for wheelchairs, and people with disabilities
are often not understood by the personnel of tourist venues and/or the
personnel of the airlines. This makes venues inaccessible for disabled
tourists, and, following the authors, this should be banned.
So how
accessible is Groningen? If I take a look at the city centre, there are a few
thing I notice. First is that the streets are pretty accessible to wheelchairs,
as they are flat and wide. I also see that certain buildings, like the Korenbeurs
on the Vismarkt, have adapted to handicapped with a small ramp next to the
stairs for wheelchairs.
However,
when I look further, I see some pretty disappointing features. First is that
the main touristic venues, except for the Museum, are not wheelchair
accessible, for instance the Martini Tower, which doesn't have an elevator.
People with other disabilities, like being blind or deaf, could climb the
tower, but the city center is not very accessible to them. Yes, the city has
been made almost car-free, but there are still a lot of cyclists. But the city
centre itself is accessible to disabled people, some touristic highlights are
not. Does that make Groningen inaccessible to disabled tourists?
The Korenbeurs with the ramps on the down left and right side (source: staatingroningen.nl) |
Source:
Brielle Gillovic Alison McIntosh ,
(2015),"Stakeholder perspectives of the future of accessible tourism in
New Zealand", Journal of Tourism Futures, Vol. 1 Iss 3 pp. 223 - 239
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